10 Year Guarantee

With our 10 Year Guarantee, you can sit back and relax, knowing that your sofa or chair from KC Sofas is covered against manufacturing defects

All KC Sofas products come with a 10 Year Frame Guarantee. The guarantee covers domestic use only, and excludes corporate/business use, accidental damage, general wear and tear and/or failure to maintain the furniture. This guarantee does not affect your statutory rights.

This covers you for manufacturing defects on the frame of the upholstered item for 10 years from the date of delivery of your order.

All KC Sofas handmade Italian Leather Sofas do come with an additional 10 year manufacturers guarantee on springs only.

FoamFlex interiors (where applicable) come with a manufacturers 5 year guarantee as standard.

General maintenance of all upholstered products is the customers responsibility from the day of delivery. Please refer to the KC Sofas care guide instructions provided in your confirmation of order email for further information.

Any items replaced by KC Sofas will continue the guarantee period from the date of delivery of the original order.

KC Sofas 10 Year Frame Guarantee and all manufacturer additional guarantees are non-transferable if you decide to sell/donate your furniture.

Any non-authorised repairs, and/or structural changes to your furniture, that have not been discussed and agreed upon by KC Sofas, will void your guarantee.

If you have opted for the Staingard 5-year cover please refer to the Staingard section at the end of the terms and conditions.

KC Sofas 10 year frame guarantee does not apply to orders before 22/08/2024 – the date when this guarantee was added.

The 10 year frame guarantee does not apply to ex-display purchases, only orders for new products are eligible.

Proof of order (order confirmation / invoice) may be requested – and if not able to provide then KC Sofas reserve the right to refuse any claim.

*Frame refers to the physical structural support of the furniture – it does not include springs, webbing, arm cards, clips etc.